Support Services

Resources to support BOP employees and their families

Employee Assistance Program (EAP)

EAP provides Bureau employees and their immediate families resources to assist in coping with life's difficulties. They can help you and your dependents deal with numerous problems, including relationship, family, financial, or job concerns. Crisis counseling, legal and financial services, and the Law Enforcement Assistance Program are among the services offered.

Through a contractual agreement with Federal Occupational Health (FOH), services are available by calling 1-800-222-0364 (free of charge, 24 hours per day, 7 days a week).

Equal Employment Opportunity (EEO)

The mission of the Bureau's Equal Employment Opportunity (EEO) Office is to provide thorough, expedient, impartial processing and management of discrimination complaints by Bureau employees and prompt responses to inquiries, while promoting informal resolution. Additionally, through training, the EEO Office promotes an environment free of discrimination and harassment.

EEO Office Contact Information

Ombudsman Program

The BOP Ombudsman Program is designed to provide a confidential and neutral resource for Bureau staff, supervisors, and managers to informally resolve work-related concerns, issues, or problems. The Ombudsman functions independently within the agency and is a neutral, impartial party, not aligned with either management or the employee.

Confidentially Contact the BOP Ombudsman
Phone: 202-307-2266
Toll-Free: 1-877-623-8426

No Fear Act

On May 15, 2002, President Bush signed into law the Notification and Federal Employee Anti-Discrimination and Retaliation (No FEAR) Act to increase federal agency accountability for acts of discrimination or reprisal against employees. The No FEAR Act became effective on October 1, 2003.

This act requires that federal agencies post on their public websites certain summary statistical data relating to equal employment opportunity complaints filed against the respective agencies. On a quarterly basis, the U.S. Department of Justice's public website posts this statistical information, which includes information about the BOP:

For questions concerning this data, please contact the BOP EEO office at: BOP-PRD/