Sending funds using Western Union
Inmates can receive funds at a BOP-managed facility, which are deposited into their commissary accounts. You can send an inmate funds electronically using Western Union's Quick Collect Program.
- Funds are received and processed seven days per week, including holidays.
- Funds sent between 7:00 a.m. - 9:00 p.m. EST are posted within 2-4 hours.
- Funds sent after after 9:00 p.m. EST are posted at 7:00 a.m. EST the following morning.
To send funds using this method, please read and follow these steps carefully:
- Wait until an inmate has physically arrived at a Federal Bureau of Prisons' facility. Locate Inmate Whereabouts
- Gather the information you'll need. View Details
- Send the funds from a Western Union location, over the phone, or online. View Details
NOTICE: It's your responsibility to send the funds to the correct inmate. If the information you provide is incorrect, your transaction might be rejected; or worse, the funds may be deposited into the wrong account and not returned.
You'll need the following information:- Account Number: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE)
- Attention Line: Inmate's full committed name
- Code City is always: FBOP, DC
At a Western Union location
Locate the nearest agent by calling 1-800-325-6000 or visiting: www.westernunion.com.
You'll need to complete a payment form (see a sample form).
You can pay with cash.
Over the phone
Call 1-800-634-3422 and choose option 2.
A credit/debit card will be required.
Online
Please visit https://www.westernunion.com/us/en/inmatehome.html and select "Quick Collect."
A credit/debit card will be required.
- I have a question or concern about a Western Union transfer.
- Any questions or concerns regarding Western Union transfers should be directed to Western Union.
- Where can I find additional/general information?
- For additional details regarding the Inmate Commissary and deposit procedures, please read the Trust Fund/Deposit Fund Manual.
- Who can I contact with questions about a specific deposit?
- You may contact BOP staff at 202-307-2712 between 8:00 a.m. and 4:30 p.m. ET.